• Assist Stock Controller in stock controlling.

• Provide excellent customer service to and maintain good customer relationship with prospects and agents, including handling inquiries, complaints and feedback from existing member and prospects and providing feedback for continuous improvement.
  
• To coordinate to resolve products and services issues related to internal divisions or production for customer satisfaction.
  
• Support the customer service team on related tasks and challenges.
  
• Formulate response received and practise it as a standard in CS Department.
  
• Ensure jobs processing smoothly from raw file to end products to meet on time delivery date.
  
• Inventory control for sales kit and accessory.
  
• Liaise with QA for complaints, quality issues and report.
  
• Liaise with Finance Department and agent to resolve billing issues.
  
• Ensure information confidentiality and follow the term and conditions as stated in Ethical Agreement.
  
• To be based in Sungai Petani, Kedah.

• To be responsible in designing full color artwork and interprets customers need into creative artwork and to support front counter on sales.
  
• To be based in Prai-Penang, Sungai Petani and Langkawi-Kedah).

• Delivery.

• This position requires the person to plan, manage and oversee all the pre press daily operation, that includes DTP processes, artwork preflight, plate making and production of digital offset printing.
  
• To be based in Sungai Petani, Kedah.
  
• Knowledge on pre press, strong leadership and management skills, good interpersonal and communication skills, practical knowledge in computer software i.e. Adobe Photoshop, Illustrator, Corel Draw.

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